Commercial disputes shouldn't take years.
India's Institutional Platform for Mediation · Conciliation · Arbitration · Dispute Prevention. Helping businesses, lenders, and institutions resolve commercial disputes before litigation through technology-enabled Alternative Dispute Resolution.
Arbitalk enables businesses, lenders, and institutions to resolve commercial disputes efficiently through technology-enabled ADR, combining experienced neutrals, structured workflows, and dedicated case management.

10+ CR
Dispute Value45+%
Success Ratio75+
Cases / Professionals55+
Neutrals5+ NBFCs
NBFCsTrusted Resolution for Modern Businesses
Commercial Disputes Managed
Panel of ADR Professionals
Dedicated Case Managers
Digital Proceedings
Institution-ready Workflows
Perfect For
Who We Help
Our Services
Commercial Mediation
Learn MoreBusiness Conciliation
Learn MoreInstitutional Arbitration
Learn MoreNegotiation Facilitation
Learn MoreLegal Hygiene
Learn MorePayment Recovery Programs
Learn MoreWhy Businesses Choose Arbitalk
Traditional Litigation
Years
Expensive
Adversarial
Court dependency
Arbitalk
Structured
Time-efficient
Professional neutrals
Digital hearings
Dedicated case manager
Settlement focused
How It Works
Case Submitted
Review & Assessment
Notice Issued
Neutral Appointed
Mediation Sessions
Settlement
Closure Report
Institutional Dispute Resolution Programs
Designed for Banks, NBFCs, Fintechs, Housing Finance, Credit Societies, and Collection Agencies.
Bulk Case Upload
Dedicated Team
Monthly MIS
Portfolio Management
Digital Notices
Case Dashboard
API Integration
Dedicated Neutrals
Dispute Prevention
Most disputes are preventable.
We help businesses reduce future disputes through:
Contract Review
ADR Clause Drafting
Legal Hygiene Audits
Risk Assessment
Vendor Agreement Review
Employment Agreement Review
Commercial Documentation
Constitutional and Legislative Mandate to ODR (India)
India's legal framework provides strong support for Online Dispute Resolution mechanisms. Our platform operates within this established legal foundation.

Constitution of India
Article 14, Article 21 and Article 39A of the Constitution of India support ODR
Companies Act, 2013
Section 442 of the Companies Act, 2013 refers to mediation
Commercial Courts Act, 2015
Section 12A of the Commercial Courts Act, 2015 refers to mediation
Arbitration and Conciliation Act, 1996
The Arbitration and Conciliation Act, 1996 refers to arbitration and conciliation
Civil Procedure Code, 1908
Section 89 of Civil Procedure Code, 1908 refers to mediation and conciliation
Real Estate Act, 2016
Section 32(g) of the Real Estate (Regulation and Development) Act, 2016 refers to mediation
Legal Services Authorities Act, 1987
Section 7 of the Legal Services Authorities Act, 1987 refers to Lok Adalat
Industries Disputes Act, 1947
Section 10A of the Industries Disputes Act, 1947 refers to arbitration and negotiation
Knowledge Centre
Guides and resources that power informed dispute resolution.
Frequently Asked Questions
How long does mediation take?
Most commercial mediations resolve within weeks, depending on complexity and party availability—far faster than multi-year litigation.
Is settlement legally enforceable?
Settlements reached through mediation or conciliation can be documented as binding agreements. Arbitration awards are enforceable under applicable law.
Can borrowers refuse?
Participation in mediation is typically voluntary unless contractually agreed. Our programs focus on constructive engagement and settlement options.
How are mediators appointed?
Neutrals are appointed from Arbitalk’s panel based on expertise, availability, and case requirements, with institutional administration.
Can hearings be online?
Yes. Arbitalk supports digital proceedings and online hearings alongside structured case management.
What industries do you serve?
We serve manufacturing, textile, construction, IT, professional services, fintech, healthcare, hospitality, logistics, retail, and lending institutions.
Resolve your dispute before it becomes litigation.
Book a consultation or refer a case to get started.